Sooner or later, even the best managers have to deal with a problem worker.
I created the online course, “Managing Difficult People.” to give managers the edge when dealing with employees who are difficult and don’t get along with others.
In this 90-minute video course, you will have well-researched advice on preparing you for the next conflict you face.
Lesson 1 – What We Know About the Causes of Bad Behavior in the Workplace
Lesson 2 – Helping New Managers Learn how to Managing Challenging Employees
Lesson 3 – Let’s Meet the People Who Might Make Your Job Difficult
Lesson 4 – The Importance of Coaching Your Difficult Employee
Lesson 5 – Evaluating the Work of Challenging Employees
Lesson 6 – Having Difficult Conversations with Difficult Employees
Lesson 7 – Legal Landmines
Lesson 8 – How to Avoid Creating Disgruntled Employees
Lesson 9 – Managing Team Members Who Don’t Get Along
Lesson 10 – One-on-Support for Helping Difficult Employees
Lesson 11 – Final Recommendations
In addition, the course includes a library of helpful articles designed to improve your management skills so that you are better equipped to handle difficult works.
STILL NOT CONVINCED?
HERE’S WHAT ONE OF MY CLIENTS HAD TO SAY ABOUT THE HELP I GAVE HER…..
“I felt alone dealing with the bully I had to supervise. You gave great suggestions on how to deal with the person, who (knock on wood) has become more of a team player.”
MANAGING DIFFICULT PEOPLE will give you the skills, ideas and confidence for turning around even the most challenging personnel situations.
And you know, your challenge is just around the corner.